What Our Customers Say



“Great customer service and affordable insurance. Thank you 😊 ”

Alyssa S.






“Great ppl, send me reminder that payments due in email and text message. When I got to go in they're all nicest people to deal with ”

Amy K.






“Friendly ppl let us know by call/text payment due . Good payment plan ”

Amy W.






“I am a huge fan of Bill Heinberg insurance. I love the seemless blending of old-fashioned service and modern-day technology. I can take care of day-to-day business quickly and easily online and when I need additional help it’s easy to get a person on the phone. The staff has always been friendly and knowledgeable. I like that Heinberg Insurance is a community anchor, supporting the YMCAsoccer program, Girls Scouts, Lower Cape Fear Hospice abd ither important organizations. I have and will contribute to recommend Bill Heinberg Insurance to friends and family. ”

Anie W.






“I have done business with this insurance company for nearly 20 years. I have referred friends, family and business owners as well. All have been happy! Joshua Heinberg and his team are ALWAYS fast to respond. I should have written this review a long time ago but after hurricane Florence they took such good care of us, I figured it was the least I could do. HIGHLY RECOMMENDED!!! ”

Drew D






“Andrew is awesome- he is so pleasant and takes his time with my concerns and questions everytime I call. Josh is the same- I recommend Bill Heinburg ins‼️ ”

Earl M.






“Heinberg Insurance has always answered my home and auto insurance questions with utmost professionalism, clear answers, and helpful advice. In the aftermath of hurricane Florence, Heinberg Insurance was very effective and timely in facilitating a smooth claims process to address the numerous damages to my home. I've heard from other victims of hurricane Florence that used other home insurance agencies that navigating the claims process was a frustrating experience. On the other hand, for me Heinberg Insurance quickly initiated the claims process and was available to answer my questions regarding insurance adjustments. I was confident in the answers I was given, followed their advice, and consequently had few stressful concerns for the repairs needed to my home. I have referred friends and family to Heinberg Insurance, and I will continue to do so. ”

Jeremy B.






“Wonderful experience working with Josh who is the owner. I would recommend them to anyone in the Wilmington or surrounding areas! ”

Jesse C.






“Great place to buy you insurance. They employee nice people to help you. They beat Geico on ins. For my apartment(you know the kind they require you to have.) ”

Linda S






“Bill Heinberg Insurance is the reason why so many people choose local businesses over giant competitors. After a horrible experience with Geico, I decided to choose BHI instead and was immediately impressed, within a few hours I had a lower rate. With friendly, attentive and personal customer service - the entire staff makes an effort to get to know you. BHI slashes the stereotype of insurance being a greedy industry that's out to get you. I've always gotten the lowest rates, prompt service, and a true advocate on my side whenever anything has gone wrong. You don't get that with Geico! ”

Martha C.